Complimentary insured 2-day delivery · 30-day returns · Affirm monthly payments

Last updated October 30, 2026

Unique Pearl (“we”, “us”) sells cultured pearl jewelry at uniquepearl.com. This policy explains what we collect when you visit or buy from us, why, who helps us, and the choices you have. We do not sell your personal information.

What we collect

  • When you order: your name, email, phone number, delivery and billing addresses, the pieces you buy, and your gift note if you write one.
  • Payment details: your card or Affirm details go straight to our payment processor, Stripe. We never see or store your full card number; we keep the card brand, its last four digits and the results of the payment checks.
  • To protect you from fraud: your internet address (IP address), the approximate location it points to, and your browser type, recorded when you check out.
  • When you browse: your bag is kept in your own browser, and one small cookie remembers your checkout. We do not use advertising cookies or tracking pixels.
  • When you write to us: whatever you choose to tell us.

Why we use it

  • To process, check, ship and support your order, including returns and warranty claims.
  • To protect you and us from fraud: a pearl specialist reviews every order before your card is charged.
  • To send you emails about your order, such as confirmation, shipping and tracking. We send marketing emails only if you sign up for them, and every one has an unsubscribe link.
  • To keep the records the law requires, such as tax and accounting records.

Who helps us

We share information only with the companies that help us run the shop, and only what each needs:

  • Stripe processes payments and checks them for fraud. Affirm handles monthly payments if you choose it.
  • Vercel hosts the website, Neon stores our order records, and Resend sends our emails.
  • The carrier (such as FedEx or UPS) receives your name, address and phone number to deliver your order.
  • Authorities, when the law requires it, or to protect against fraud.

How long we keep it

We keep order records for as long as tax and accounting laws require (generally seven years), and fraud-check details for as long as they help protect our customers.

Your choices and rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it (except what we must keep by law). California residents have these rights under the CCPA, and we honor them for everyone. We do not sell or share personal information for advertising. To make a request, write to care@uniquepearl.com. We will confirm your request and answer within 45 days, and we never treat you differently for asking.

Security

Our site is served only over a secure connection, payments are handled by Stripe, and access to order records is limited to the people who fulfill your order.

Children

Our shop is for adults. We do not knowingly collect information from children under 13.

Changes

If we change this policy, we will update the date at the top of this page.

Contact

Unique Pearl, 98 Cuttermill Rd, Suite 211N, Great Neck, NY 11021 · care@uniquepearl.com